SyncroFlo, Inc.

CondoFlo: Model No. 2SA14V-1-NC

Owner’s ManualTROUBLE ANALYSIS GUIDE WARNING:

Before carrying out any maintenance or repair procedures, please unplug the male receptacle from the mains supply.

Complaint

Possible Cause

Recommended Action

If the pump does not run.	A. No mains voltage. B. Shaft blocked.	A. Check the voltage and/or the plug. B. Unplug the pump. Return to Service.
If the pump runs, but does not deliver.	A. Air in the pump line, no water in pump. B. Air bubbles in the suction pipe.	A. Unplug the pump. Take out discharge pipe, shake the pump and suction pipe. Fill up suction line with water: fit discharge pipe and plug the pump/motor. B. Verify that suction pipe and fitting are tight and the suction pressure is not too low.
If the pump switches on incorrectly.	Pressure in the tank too little.	Pressure max 20 psig.
If the quantity being pumped too little or non at all.	A. Max suction pressure exceeded or/and dirty suction line/filter. B. Suction pressure too low. Air in the pump line.	A. Check Max suction pressure. B. Clean the suction line/filter. C. Check the suction valve is below water. D. Release air from pipe. E. Refill the suction line with water.
If the pump starts and stops irregularly or continuously.	The pressure in the tank is not sufficient or the bladder is broken.	Increase the pressure up to 20 psig trough the tank valve or return to Service.

It is a very important to ensure the next conditions:

1. The pump must have adequate ventilation around pump/motor unite to allow proper cooling.

2. Do not let the pump run dry, as series damage will occur to the unite.

3. Ensure the pump/motor is protected from damp or wet conditions as the pump and electrics are not waterproof.

4. Ensure all the water pipes are properly supported where necessary, so they are not strained.

5. Ensure the connections are not restricted and are fitted correctly.

6. Protect any pipes from the effects of cold weather where necessary.

7. The unite must secured in place with suitable fixing.